How to Fix: Products or Services Not Showing

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Items you added are saved in your dashboard but not visible publicly on your profile.

Step-by-Step Solution

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Step 1: Verify Eligibility

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Products and services features are only available for certain categories:

• Products: Retail stores, restaurants, some services
• Services: Service-based businesses (lawyers, contractors, etc.)
• Check if your category qualifies

Step 2: Check Product/Service Compliance

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Items must follow guidelines:

• No prohibited items (weapons, drugs, adult content)
• Accurate pricing
• Clear descriptions
• Appropriate for your business category
• No misleading information

Step 3: Add Items Correctly

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For Services:

1. Click Services in your dashboard
2. Click Add service
3. Select category or create custom
4. Add description (required)
5. Add price or price range
6. Save

For Products:

1. Click Products in dashboard
2. Click Add product
3. Upload product photo
4. Add name and description
5. Add price
6. Select category
7. Save

Step 4: Wait for Review

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• New items take 24-72 hours to appear
• Google reviews items for policy compliance
• Check back after waiting period

Step 5: Ensure Complete Information

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Items are more likely to show if they have:

• High-quality photos (for products)
• Detailed descriptions
• Accurate pricing
• Relevant categories
• All required fields filled

Step 6: Troubleshoot If Still Not Showing

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Try these fixes:

• Remove and re-add the item
• Try different photos
• Shorten or revise description
• Check for policy violations
• Contact support if persistent

Step 7: Check Category Eligibility

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Some categories don’t support products/services:

• If you don’t see Products or Services in your dashboard
• Your category may not qualify
• Consider changing to a more specific category

Common Issues

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Products:

• Poor quality photos → Replace with clear, well-lit images
• Missing prices → Add accurate pricing
• Inappropriate category → Use correct product category

Services:

• Vague descriptions → Be specific about what’s included
• No pricing → Add starting price or range
• Too many services → Focus on core offerings

Official Resources

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• Google Support Documentation
• Additional Guide

Need Professional Help?

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• Contact me directly → - I can optimize your products/services
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